Help / FAQ

Currently, you can withdraw via bank transfer, Neteller or Skrill, as long as you have already used that payment method to credit your Player account. Withdrawals can only be made to a payment account indicated and held by the respective Player.

International transfers outside the SEPA network (Single Euro Payments Area) are not possible. In this case, you should use alternative means of payment.

Withdrawals should, whenever the method used permits, be made by the same method used for deposit. If the deposit method does not allow withdrawals, they must be made via bank transfer (SEPA) to the account indicated and held by the Player when registering.

To sign in to your account, click on the "Login" button you can find in the top right corner of our homepage or in the left side menu.

The following documents are accepted as proof of address:

• A letter from a utility service (eg light, water, gas) addressed to the Player Account holder at the account registration address.
• Proof of address issued by the parish council.
• Proof of address issued through the Portal das Finanças. To do this, simply go to: www.portaldasfinancas.gov.pt and search for Obter certidões" >> "Consultar Certidões" >> "Certidão: Domicílo Fiscal" >> "Consultar" >> "Obter".

All documents must be presented in their entirety and without clipping, with an issue date of less than 3 months.

How to play Mighty Sphinx 

• Mighty Sphinx is a video slot game with five reels and 50 paylines. It also consists of wild and scatter symbols, free spins with increasing multiplier and a bonus round.
• Select the number of paylines you wish to play with (1-50) by simply clicking on the '+' or '-' buttons attached to the ‘Lines’ meter. The minimum amount of paylines to play with is 1. The number of selected paylines will be indicated on the top left accordingly.
• Choose the amount you wish to bet by clicking on the ‘+ ‘or ‘-‘buttons attached to the ‘Bet’ meter. The bet you choose will be applicable for each payline that you have chosen. The higher the stake, the higher the win!
• The ’BETS’ display area will show the total amount of the bets, which is equal to the payline price (‘Bet’) multiplied by the number of lines which have been chosen.
• Once you have set your bet amount and number of paylines, click on the "Spin" button (or spacebar) in order to spin the reels.
• By pressing on the 'Max Bet’ button, all paylines (50) will be selected and the reels will spin automatically with the current bet amount.
• Once the reels start spinning, the ‘Spin’ button is replaced by a ‘Stop’ button. You can stop the reels at any time by using the ‘Stop’ button (or spacebar).
• To view the payouts and game information, click the ‘info’ button. To return to the main game screen, click ‘Back’ button.

Winnings 

• If a winning combination is formed along any active payline, it will become animated.
• A winning combination consists of symbols that start from the left-most reel and continue consecutively on the active payline (except for scatters and bonus symbols).
• All payline wins listed in the paytable are multiplied by the payline bet value.
• Winnings are paid out for the highest combination on each of the active paylines.
• The 'WINS’ display area will show the sum of all prizes from coinciding wins on each payline, on different paylines and ,scatter wins, free spins wins and bonus round wins.
• Your total win amount will be added to your game balance.

How to Read the Paytable 

• The Paytable shows the values of the multipliers for each available winning combination.
• The payline win amount is calculated by the number shown on the Paytable for a specific combination, multiplied by the payline bet value as determined by the player.

Special symbols: 
 

Wild: Substitutes all symbols except for Scatter and bonus symbols. 
Scatter: 2 or more scatters symbols appearing anywhere multiply the players’ total bets according to the pay table. If you have a scatter win and a regular win, you are paid out for both wins, as the scatter symbol does not need to appear in a line to win. 3 or more scatters will also activate the free spin feature. 
Bonus: if the bonus symbol appears in an active payline on reels #2 and #3 and #4 simultaneously during main game, the Tomb of Treasures bonus game is triggered. If the bonus symbol appears in 2 active paylines on reels #2 and #3 and #4 simultaneously during main game, the Tomb of Treasures double bonus game is triggered. 

Tomb of Treasures Bonus Game and Double Bonus game 

• To start the Tomb of Treasures bonus round, click on 'Click to Start'
• There are 15 levels in the Tomb of Treasures
  Each level has stones which can reveal one of the following 3:
  • Cash prize
  • Level Advance
  • Strike
• There are 3 lives in the Tomb of Treasures, each time a strike is revealed one life will be lost, if 3 strikes are revealed then a strike out occurs, the winnings are collected and the bonus round is over
• Levels 2-15 in the Tomb of Treasures have a strike out prize. If you strike out you will collect all the cash prizes won along the way and the strike out prize corresponding to the level you have striked out on
• Picking a level advance will move you immediately to begin selecting stoned from the next level
• You can only select stones from the level that is currently active, once you advance a level you cannot continue selecting from the levels below it. 
  You cannot select stones from a level until you have advanced to it.
• If you select a level advance on the 14th level you will win the grand bonus prize, you will collect your winnings and the bonus game will be over.
• The cash prizes in the Tomb of Treasures are multiplied by your bet per line
• In case of a double bonus round all the prizes in the bonus round – cash prizes and strike out prizes, will be doubled
• The Tomb of Treasure Bonus game cannot be triggered during Free Spins.

Free Spins with Increasing Multiplier 

• 3 or more Scatters anywhere on the reels trigger the Free Spin Feature with increasing multiplier.
• To enter the Free Spins, click on 'Start'.
• The Free spins begin automatically
• During the Free Spins, the reels are spun automatically using the same number of lines and bets per line as on the spin that won the Free Spins.
• If 3 or more Scatter symbols appear anywhere on the reels during Free Spins, only a payout is won but more Free Spins are not retriggered, nor is the Free Spins Feature triggered during Free Spins.
• You will always trigger 10 free spins
• When you begin the free spins left will be 10, and the multiplier will be X1
• With every round the multiplier will go up by 1 – for example:
  • 8 free spins left – multiplier is X2
  • 5 free spins left – multiplier is X5
  • on the last free spin – multiplier is X10

Buttons and fields 

• LINES: Click the ‘–‘ button to decrease the number of lines and the ‘+’ button to increase the number of lines you want to play with.
• BET: Click the ‘–‘button to decrease your bet or the ‘+’ button to increase your bet amount.
• INFO: Click to view the Paytable for the game and game information.
• SPIN: Spin the reels with your current selection of lines and bet amounts.
• MAX BET: Click to select all lines and spin the reels.

Autoplay 

• Click on the Autoplay button to open the Autoplay menu.
• Choose the number of games you would like to play (1/2/3/4/5/10/15....up to 300).
• You may pause the Autoplay at any time by clicking on the pause button. If at the time a game is in progress you click on the pause button, the Autoplay will stop after the game result is revealed.
• When playing in Autoplay, the system will purchase one game after another and not all the games you selected to play at once. This means if a disconnection will occur, only the current game being played before the disconnection occurred will be played. The other games remaining will not be played.
• If you won Tomb of Treasures Bonus and Double Bonus Game and/or Free Spins with increasing multiplier while playing in Autoplay, the features will be played by the player and the Autoplay will be stopped.

Paytable 

Theoretical average return to player (RTP): 93,028% 

Disconnection while playing
The outcome of a play in the game is pre-determined by the Interactive System at the point of purchase. In case of a disconnection in the middle of the game and a non-win outcome, the interactive system would complete the game on player’s behalf. Bonus round and free spins will be completed by the system on behalf of the player. Result of the game can be viewed in the Game History. 

Malfunction voids all pays and plays. 

Mobile game:
In the mobile version of this game: tap the “Gear” button in the upper right corner of the game screen to make adjustments:

• On the Game Adjustments page 
  • Select the number of paylines you wish to play with (1-50) by adjusting the ‘LINES’ selector. The minimum amount of paylines to play with is 1.
  • In the mobile version, the number of lines that can be selected are: 1,2,3,4,5,10,15,20,25,30,35,40,45,50.
  • Select the amount you wish to bet by adjusting the ‘BET’ selector. The bet you choose will be applicable for each payline that you have chosen. The higher the stake, the higher the win!
  • The ‘TOTAL BETS’ display area will show the total amount of the bets, which is equal to the payline price (‘BET’) multiplied by the numbers of lines which have been chosen.
• On the “I” page, read the How To Play information.
• On the Sound Settings page, tap the sound button to turn the sound on or off.
• When you wish to return to the game, press the “BACK” button in the upper right corner to return to the game screen.
• On the game screen, tap the circular arrow button to spin the reels.

After playing, you can make another bet or change the bet amount by following the steps above. 

• AutoPlay in the mobile version can be played by x10/x25/x50/x100 rounds only.
• The history of all games played in the mobile device can be viewed through the website, inside the player’s account options. However note they may be displayed in a slightly different format. 
   

Extra features: 

• REAL MONEY: (in fun mode): Switch to real money play.
• CHAT: Click here to open a window and chat live with our customer support.
• BALANCE: The current total amount of money available for playing the game.
• DEPOSIT: Deposit money to your account balance.
• BACK TO LOBBY: Quit the game and go back to the Games Lobby.
• MENU: Access the games list and general settings.
• ?: Open a window with the game's instructions.
• SOUND BUTTON: Turn sound on or off.

Bet values

This game includes the following options for 'Bet':

• €0,01
• €0,02
• €0,05
• €0,10
• €0,25
• €0,50
• €1
• €2
• €5

Whenever you want to change your payment account details, you should send us this information and a copy of the document proving the ownership of the new account.

If it is a bank account, the document must contain the following characteristics: document issued by the bank that contains your name, the bank's own identification, the IBAN / BIC and the date of issue (issued within the last 3 months).

If you have a Skrill/Neteller account, the proof of ownership of the payment account must contain the following characteristics: your name, account number and e-mail address and identification of the payment method (eg logo).

Go to “My Account” in the upper right corner of the Homepage, where your name is indicated, and on the “History” tab you have the option to see the “Transactions” made (including deposits, withdrawals and bonuses) or the history of the “Casino Games” you have been playing.

To view Sports Betting history see the "Betting History" tab on the "Sports Betting" page.

The outcome of a play in the game is pre-determined by the Interactive System at the point of purchase. In case of a disconnection in the middle of the game and a non-win outcome, the interactive system would complete the game on player’s behalf. Bonus round and free spins will be completed by the system on behalf of the player. Result of the game can be viewed in the Game History.

Malfunction voids all pays and plays.

If you are having trouble logging in to your Player Account, please follow these steps:

1.Confirm that the username and password you entered are correct.

If you have forgotten any of this data, you can retrieve it from the login window. If you have questions about how to do this, please refer to the “Player Account> What to do if I forget my username or password?” FAQ.

The email you enter must be the same as the one you registered with.

2. Make sure you don't have an old password stored in your browser.

If so, delete it by ensuring that your browser is not assuming the previous password.

3. If you continue to have difficulty accessing, please contact our Customer Support team.

When doing so, please indicate if any error message and / or code appears.

If you are unable to register, you may, for example, already have an active account with Nossa Aposta or be self-excluded from playing with all online gambling operators in Portugal (self-exclusion requested from SRIJ).

If you have previously registered and do not remember your username or password, click on “Forgot your username?” Or “Forgot your password?” Respectively in the Login window.

If you are still having difficulty registering, please contact our Customer Support team.

In doing so, please indicate if any error message and / or code appears.

How to play Graveyard Party 

• Graveyard Party is a video slot game with five reels and 30 paylines. It also consists of wild and scatter symbols, free spins feature and a bonus round.
• Select the number of paylines you wish to play with (1-30) by simply clicking on the '+' or '-' buttons attached to the ‘Lines’ meter. The minimum amount of paylines to play with is 1. The relevant paylines will be highlighted accordingly. You can also activate the lines by pressing the numbered buttons on both sides of the reels. For example, to place a bet on three paylines, click on Button 3 - the 1st, 2nd and 3rd paylines will be highlighted.
• Choose the amount you wish to bet by clicking on the ‘+ ‘or ‘-‘ buttons attached to the ‘Bet’ meter. The bet you choose will be applicable for each payline that you have chosen. The higher the stake, the higher the win!
• The 'BETS' display area will show the total amount of the bets, which is equal to the payline price (‘Bet’) multiplied by the number of lines which have been chosen.
• Once you have set your bet amount and number of paylines, click on the "Spin" button (or spacebar) in order to spin the reels.
• By pressing on the 'Max Bet’ button, all paylines (30) will be selected and the reels will spin automatically with the current bet amount.
• Once the reels start spinning, the ‘Spin’ button is replaced by a ‘Stop’ button. You can stop the reels at any time by using the ‘Stop’ button (or spacebar).
• To view the payouts and game information, click the ‘info’ button. To return to the main game screen, click on the ‘BACK’ button.

Winnings 

• If a winning combination is formed along any active payline, it will become animated.
• A winning combination consists of symbols that start from the left-most reel and continue consecutively on the active payline (except for scatters and bonus symbols).
• All payline wins listed in the paytable are multiplied by the payline bet value.
• Winnings are paid out for the highest combination on each of the active paylines.
• The 'WINS’ display area will show the sum of all prizes from coinciding wins on each payline, on different paylines and scatter wins, free spins wins and bonus round wins.
• Your total win amount will be added to your game balance.

How to Read the Paytable 

• The Paytable shows the values of the multipliers for each available winning combination.
• The payline win amount is calculated by the number shown on the Paytable for a specific combination, multiplied by the payline bet value as determined by the player.

Special symbols: 

Wild: Substitutes all symbols except for Scatter and bonus symbols. 

Scatter: 2 or more scatters symbols appearing anywhere multiply the players’ total bets according to the pay table. If you have a scatter win and a regular win, you are paid out for both wins, as the scatter symbol does not need to appear in a line to win. 3 or more scatters will also activate the free spin feature. 

Bonus: if the bonus symbol appears on reels #1 and #5 simultaneously during main game, the Undertaker's Fortune bonus game is triggered. 

Undertaker's Fortune bonus game

• To start the Undertaker's Fortune Bonus round, click on 'Click to Start'.
• There are 21 graves to choose from and every selection wins either a cash prize (from X1 to X5 times the total bet of the spin that triggered the bonus) or a white flower (a multiplier from X1 to X4 for the total Bonus win, which is the sum of the random cash prizes collected) until Collect is chosen (which also wins either a white flower or a cash prize) and the Bonus game is terminated.
• The win multiplier is at X1 when you enter the bonus. For each white flower found, the multiplier increases in steps of 1.
• The maximum total amount that can be won from the Undertaker's Fortune Bonus can reach 108 times the total bet of the spin that triggered the feature.
• The Undertaker's Fortune Bonus game cannot be triggered during Free Spins.

Free Spin Feature 

• 3 or more Scatters anywhere on the reels trigger the Free Spin Feature.
• To enter the Free Spin Feature, click on 'Click to Start'.
• The reels turn into a cemetery with 3 empty pumpkins.
• Click on any pumpkin to select it and start the coins fill the pumpkins. You will win the amount of Free Spins that collected in the pumpkin you chose (You can win 5/10/15 free spins).
• At the end of the race, click Continue and the Free spins begin automatically.
• During the Free Spins, the reels are spun automatically using the same number of lines and bets per line as on the spin that won the Free Spins.
• If 3 or more Scatter symbols appear anywhere on the reels during Free Spins, only a payout is won but more Free Spins are not retriggered, nor is the Free Spins Feature triggered during Free Spins.

Buttons and fields 

• LINES: Click the ‘–‘ button to decrease the number of lines and the ‘+’ button to increase the number of lines you want to play with.
• BET: Click the ‘–‘button to decrease your bet or the ‘+’ button to increase your bet amount.
• INFO: Click to view the Paytable for the game.
• SPIN: Spin the reels with your current selection of lines and bet amounts.
• MAX BET: Click to select all lines and spin the reels.
• GAME ID NUMBER: Will appear on the screen at the beginning of the game.

Autoplay 

• Click on the Autoplay button to open the Autoplay menu.
• Choose the number of games you would like to play (1/2/3/4/5/10/15....up to 300).
• Click on the Autoplay button to open the Autoplay menu.
• You may pause the Autoplay at any time by clicking on the pause button. If at the time a game is in progress you click on the pause button, the Autoplay will stop after the game result is revealed.
• When playing in Autoplay, the system will purchase one game after another and not all the games you selected to play at once. This means if a disconnection will occur, only the current game being played before the disconnection occurred will be played. The other games remaining will not be played.
• Undertaker's Fortune bonus and/or Free Spins Feature while playing in Autoplay, the features will be played by the player.

Paytable 

Theoretical average return to player (RTP): 93% 
 

Disconnection while playing 
This is a single stage game and the outcome of a play in the game is pre-determined by the Interactive System at the point of purchase. In case of a disconnection in the middle of the game, the Interactive System would complete the game on player’s behalf. Result of the game can be viewed in the Game History. Note that the Game History may show different selections/symbols, but the outcome of the game is the same. 

Malfunction voids all pays and plays. 
 

Mobile game:

• In the mobile version of this game: tap the ‘Gear’ button in the upper right corner of the game screen to make adjustments:
  • On the Game Adjustments page, select the number of paylines (1-30) you wish to play by adjusting the LINES selector. The minimum amount of paylines to play with is 1. The relevant paylines will be highlighted accordingly.
  •  Also you can select the bet per line by adjusting the BET selector.
  • On the “I” page, read the How To Play information.
  • On the Sound Settings page, tap the sound button to turn the sound on or off.
• On the game screen, tap the circular arrow to place a bet and begin playing.
• The 'TOTAL BETS' display area will show the total amount of the bets, which is equal to the payline price (‘Bet’) multiplied by the number of lines which have been chosen.
• AutoPlay in the mobile version can be played by x10/x25/x50/x100 rounds only.
• The history of all games played in the mobile device can be viewed through the website, inside the players account options. However note they may be displayed in a slightly different format.

Extra features:

• REAL MONEY: (in fun mode): Switch to real money play.
• CHAT: Click here to open a window and chat live with our customer support.
• BALANCE: The current total amount of money available for playing the game.
• DEPOSIT: Deposit money to your account balance.
• MENU: Access the games list and general settings.
• ?: Open a window with the game's instructions.
• SOUND BUTTON: Turn sound on or off.

Bet values

This game includes the following options for 'Bet':

• €0,01
• €0,04
• €0,05
• €0,10
• €0,25
• €0,50
• €1
• €2
• €5
• €10
• €20 - This amount is available for the highest VIP levels

Nossa Aposta handles withdrawal requests as quickly as possible, up to a maximum of 48 business hours. Once a transfer order is given to your payment account, the status of the withdrawal request changes to "Processing."

Once processed, it will take the normal time for a bank transfer. This period is the sole responsibility of the banking entities.

For the withdrawal to be processed, your account must be verified and the documents validated. Please refer to the answer to the question “Can I withdraw before my account is verified?”

Please note that on weekends and holidays bank transactions are suspended, which may extend the time for your withdrawal amount to reach your bank account.

A bank proof of ownership is a document issued by your bank that contains your bank name, IBAN / BIC, your name and date of issue (issued within the last 3 months).

If you send us a proof from your bank's app / homebanking, please send the proof directly to the email apoio@nossaaposta.pt. Documents sent to personal emails and then sent back to apoio@nossaaposta.pt will not be accepted, as they could be edited, thus not guaranteeing the security of the respective documents.

How to play Rainbow Charms

• Rainbow Charms is a video slot game with five reels and 30 paylines. It also consists of wild and scatter symbols, free spins feature and a bonus round.
• Select the number of paylines you wish to play with (1-30) by simply clicking on the '+' or '-' buttons attached to the ‘Lines’ meter. The minimum amount of paylines to play with is 1. The relevant paylines will be highlighted accordingly. You can also activate the lines by pressing the numbered buttons on both sides of the reels. For example, to place a bet on three paylines, click on Button 3 - the 1st, 2nd and 3rd paylines will be highlighted.
• Choose the amount you wish to bet by clicking on the ‘+ ‘or ‘-‘buttons attached to the ‘Bet’ meter. The bet you choose will be applicable for each payline that you have chosen. The higher the stake, the higher the win!
• The 'BETS' display area will show the total amount of the bets, which is equal to the payline price (‘Bet’) multiplied by the number of lines which have been chosen.
• Once you have set your bet amount and number of paylines, click on the "Spin" button (or spacebar) in order to spin the reels.
• By pressing on the 'Max Bet’ button, all paylines (30) will be selected and the reels will spin automatically with the current bet amount.
• Once the reels start spinning, the ‘Spin’ button is replaced by a ‘Stop’ button. You can stop the reels at any time by using the ‘Stop’ button (or spacebar).
• To view the payouts, click the ‘Paytable’ button. To return to the main game screen, click ‘Back to Game’ button or anywhere on the screen.

Winnings

• If a winning combination is formed along any active payline, it will become animated.
• A winning combination consists of symbols that start from the left-most reel and continue consecutively on the active payline (except for scatters and bonus symbols).
• All payline wins listed in the paytable are multiplied by the payline bet value.
• Winnings are paid out for the highest combination on each of the active paylines.
• The 'TOTAL WINS’ display area will show the sum of all prizes from coinciding wins on each payline, on different paylines and ,scatter wins, free spins wins and bonus round wins.
• Your total win amount will be added to your game balance.

How to Read the Paytable

• The Paytable shows the values of the multipliers for each available winning combination.
• The payline win amount is calculated by the number shown on the Paytable for a specific combination, multiplied by the payline bet value as determined by the player.

Special symbols:

Wild: Substitutes all symbols except for Scatter and bonus symbols.

Scatter: 2 or more scatters symbols appearing anywhere multiply the players’ total bets according to the pay table. If you have a scatter win and a regular win, you are paid out for both wins, as the scatter symbol does not need to appear in a line to win. 3 or more scatters will also activate the free spin feature.

Bonus: if the bonus symbol appears on reels #1 and #5 simultaneously during main game, the Lucky Clovers bonus game is triggered.

Lucky Clovers bonus game

• To start the Lucky Clovers Bonus round, click on 'Click to Start'.
• There are 21 clovers altogether for you to choose from and every selection wins either a cash prize (from X1 to X5 times the total bet of the spin that triggered the bonus) or a rainbow (a multiplier from X1 to X4 for the total Bonus win, which is the sum of the random cash prizes collected) until Collect is chosen (which also wins either a trophy or a cash prize) and the Bonus game is terminated.
• The win multiplier is at X1 when you enter the bonus. For each rainbow found, the multiplier increases in steps of 1.
• The maximum total amount that can be won from the Lucky Clovers Bonus can reach 280 times the total bet of the spin that triggered the feature.
• The Lucky Clovers Bonus game cannot be triggered during Free Spins.

Free Spin Feature

• 3 or more Scatters anywhere on the reels trigger the Free Spin Feature.
• To enter the Free Spin Feature, click on 'Click to Start'.
• The reels turn into a field with 3 empty pots.
• Click on any pot to select it and start the coins fall. You will win the amount of coins that were collected in the pot you chose (You can win 10/20/30 free spins).
• At the end of the gathering, click Continue and the Free spins begin automatically.
• During the Free Spins, the reels are spun automatically using the same number of lines and bets per line as on the spin that won the Free Spins.
• If 3 or more Scatter symbols appear anywhere on the reels during Free Spins, only a payout is won but more Free Spins are not retriggered, nor is the Free Spins Feature triggered during Free Spins.

Buttons and fields

• LINES: Click the ‘–‘ button to decrease the number of lines and the ‘+’ button to increase the number of lines you want to play with.
• BET: Click the ‘–‘button to decrease your bet or the ‘+’ button to increase your bet amount.
• PAYTABLE: Click to view the Paytable for the game.
• SPIN: Spin the reels with your current selection of lines and bet amounts.
• MAX BET: Click to select all lines and spin the reels.

Autoplay

• Click on the Autoplay button to open the Autoplay menu.
• Choose the number of games you would like to play (1/2/3/4/5/10/15....up to 300).
• You may pause the Autoplay at any time by clicking on the pause button. If at the time a game is in progress you click on the pause button, the Autoplay will stop after the game result is revealed.
• When playing in Autoplay, the system will purchase one game after another and not all the games you selected to play at once. This means if a disconnection will occur, only the current game being played before the disconnection occurred will be played. The other games remaining will not be played.
• Lucky Clovers bonus and/or Free Spins Feature while playing in Autoplay, the features will be played by the player and the Autoplay will resume after.

Paytable

Theoretical average return to player (RTP): 93%

Disconnection while playing

This is a single stage game and the outcome of a play in the game is pre-determined by the Interactive System at the point of purchase. In case of a disconnection in the middle of the game, the Interactive System would complete the game on player’s behalf. Result of the game can be viewed in the Game History. Note that the Game History may show different selections/symbols, but the outcome of the game is the same.

Malfunction voids all pays and plays.

Mobile game:

• In the mobile version of this game: tap the “Gear” button in the upper right corner of the game screen to make adjustments:

• On the Game Adjustments page

Select the number of paylines you wish to play with (1-30) by adjusting the ‘LINES’ selector. The minimum amount of paylines to play with is 1.

Select the amount you wish to bet by adjusting the ‘BET’ selector. The bet you choose will be applicable for each payline that you have chosen. The higher the stake, the higher the win!

The ‘TOTAL BETS’ display area will show the total amount of the bets, which is equal to the payline price (‘BET’) multiplied by the numbers of lines which have been chosen.

• On the “I” page, read the How To Play information.
• On the Sound Settings page, tap the sound button to turn the sound on or off.
• When you wish to return to the game, press the “BACK” button in the upper right corner to return to the game screen.
• On the game screen, tap circular arrow button to spin the reels.

After playing, you can make another bet or change the bet amount by following the steps above.

• AutoPlay in the mobile version can be played by x10/x25/x50/x100 rounds only.
• The history of all games played in the mobile device can be viewed through the website, inside the player’s account options. However note they may be displayed in a slightly different format.

Extra features:

• REAL MONEY: when in demo mode, to switch to real money play.
• CHAT: Click here to open a window and chat live with our customer support.
• BALANCE: The current total amount of money available for playing the game.
• DEPOSIT: Deposit money to your account balance.
• MENU: Access the games list and general settings.
• ?: Open a window with the game's instructions.
• SOUND BUTTON: Turn sound on or off.

Bet values

This game includes the following options for ''Bet”:

• €0,05
• €0,10
• €0,25
• €0,50
• €1
• €2
• €5
• €10

NO, we will only request that you send your documentation once. It will then be saved to your account and future cashout requests will not incur any delays provided the same payment method is used. However, additional documentation may be requested in cases where a different payment has been used. 

In section ‘My Account’, just select ‘Document upload’ and click ‘Add new’ to upload your documents. You can upload up to 6 of the following file types: JPEG, PNG & TIFF with the maximum size of 6MB.

Please note that once a file is successfully submitted, it cannot be deleted via the website.

If you need assistance, you can send the documents to apoio@nossaaposta.pt.

The ‘Document Upload’ tool only accepts PDF, JPEG, PNG & TIFF files. Only the first page of TIFF files will be saved.

The ‘Documents Upload’ tool is supported on IE10, IE11, Firefox, Chrome, and Safari browsers. Mobile devices running iOS 7 and up and Android 4.3 and up also support the tool.

General Terms and Conditions of Use can be found here.

If you want to check the accesses to your player account (e.g. in order to detect any unauthorized access), you may:

• Check your last login information (both on the Main Menu and on Account Details);
• Check the history of transactions and games played on Account Details; and/or
• Contact the Customer Support Team.

In order to deposit your first step is to have a registered account. Once logged into your account, click on your account button and select "Deposit".

A list will show what deposit methods are available for you to use. Select the method you wish to use and follow the simple and easy steps of the method you chose to deposit with.