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Help / FAQ

If something like this happens, don’t worry. When the connection is back, check your Transactions History (available in “My Account”) and check if the bet was made/concluded and its result. This detail will be available for 90 days.

In this FAQ “Games” option you will also find the policies of the several game suppliers regarding the malfunctions.

If you still have any further question, contact our Customer Support.

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To play at our website it is necessary to enable all the browser cookies, including third party ones. You can do it following the specific browser instructions. For more information, check our Cookies Policy.

ALTA DIGITAL